Business administration professionals turn executive strategy and decision-making into action by managing and supervising the clerical, administrative, and other operational people in an organization. They focus on getting the work done and, more importantly, the results of that work.
Key Strengths: Action and Accountability
Effective business administrators go beyond just getting the work done, driving the most productivity possible out of the people they work with, and accounting carefully for the results and expense involved in obtaining them. The most important result of a business administrator’s work is increased profitability. This makes administrative roles very valuable and the opportunities for growth and promotion are significant.
To accomplish these results, the business administrator not only supervises personnel, they are deeply involved in hiring them, promoting them, motivating them, and developing the policies and procedures which guide their work. They are also involved in decisions that drive constant improvement within the operations of the organization, including technology improvements as well as procedure, policy, procurement, and other processes.
A Day in the Life: The Business Administrator Experience
Each day can be richly varied for people in this role. You’ll most likely begin each day meeting with your team to review the day’s planned work and reminding them why their results are so important to the company. This is also an excellent opportunity to announce any company news, such as process, policy, and procedural changes, planned growth through mergers, acquisitions, or organic expansion, and others.
Some administrators also find this to be a great time to ask for input from their teams, which not only holds the possibility of identifying great new improvement opportunities, but also inspires confidence in team members that their ideas and thoughts matter.
As you move into the day, you will find yourself reviewing new reports to determine productivity levels and identify ways to improve. You may need to discuss these issues with executives, managers, or the people doing the work.
You’ll also invest time in scheduling meetings, creating and updating timelines for various projects, evaluating quality and timeliness of work performed.
Many business administrators have responsibility for negotiating various contracts and agreements, which requires a sound understanding of the company’s priorities and what makes an agreement good.
“Management by walking around” is also a valuable part of staying in close touch with what your teams are doing. Simply showing up at their work locations to share praise, ask questions, discuss challenges you may be able to help with is a great way to improve relationships while keeping close tabs on what is actually happening with your teams.